Press release

Proudfoot & Symphony Industrial AI Introduce Operational Resiliency Excellence

Accelerating Digital Transformation and Achieving Manufacturing-to-Consumer Lifecycle Excellence

London England and Minneapolis Minnesota – Sept 11, 2020 – Proudfoot ( and Symphony Industrial AI Software ( today announced a strategic alliance to provide Operational Resiliency Excellence (OPRx) for Industrials and CPG companies. Together, they combine digital manufacturing 4.0 solutions and deep operational improvement expertise enabling manufacturers to design or reinvent their most ideal manufacturing-to-consumer processes utilizing data from every corner of the organization to drive informed decisions that allow a company to release cash, reduce cost and drive productivity. 

The alliance combines Proudfoot’s eight decades of providing Business Value Creation through the redesign of end-to-end processes to deliver sustainable productivity improvements through greater workforce engagement and Symphony Industrial AI’s next generation digital manufacturing operation solution. Jointly, they will help companies to rapidly transform factory and supply chain operations for competitive advantage. 

The result of the shared offer enables manufacturers to: 

  • Close and surpass EBITDA gaps at speed, gain market share, improve customer experience and be better positioned to sustain market disruptions  
  • Quickly scale digital manufacturing and Industry 4.0 capabilities enterprise-wide 
  • Achieve measurable improvement in productivity, yield, safety and sustainability in months
  • Unlock and leverage the power of real-time data to automate work and increase performance
  • Accelerate the transition to a “next-generation” digital culture and workforce
  • Engage teams and leaders at every level by harnessing the power of people and digitalization to achieve sustainable financial and operating improvement across the value chain  

Dean Truitt, CEO at Symphony Industrial AI, said, “We believe this strategic partnership brings together powerful strategy, operations and digital manufacturing capabilities that will enable global manufacturers to accelerate the digital manufacturing journey and drive significant and immediate financial results for our joint customers.”

Pamela Hackett, CEO at Proudfoot, added, “For eight decades, we have worked with manufacturing leaders and their teams to become a critical driver of value to their businesses. This partnership reinforces the Proudfoot belief that ‘great things happen at the intersection of people and technology.’ Lasting competitive advantage comes from the ability of people to apply technology to create greater and new business value. Today, as organizations accelerate their digital transformations, and as the COVID-19 pandemic has tested the supply chain resilience of companies across the globe, maximizing value at speed is no longer an option, it’s a necessity. The Proudfoot and Symphony Industrial AI alliance enables this for our clients; I couldn’t be more excited.”

About Proudfoot

Proudfoot is the world’s leading operational management consulting firm and is obsessed with delivering value to clients. We specialize in operational and digital transformation programs. Uniquely, we do this by building capability in your people and engaging them to deliver measurable results. With 30,000+ implementation and improvement projects under our belt, we are fanatical with delivering tangible results. We work with clients to implement strategy, achieve improvement objectives, and change behaviors – at speed. Founded by Alexander Proudfoot in 1946, we work with mid and large cap organizations across industry sectors at the frontline. To learn more, visit

About Symphony Industrial AI

Recognized by Inc. Magazine as one of America’s fastest growing private companies, Symphony Industrial AI transforms the world of manufacturing by enabling the world’s manufacturers to excel in an increasingly competitive and unpredictable global marketplace. We empower manufacturers to accelerate their digital manufacturing journey to excellence, drive operational change, rapidly scale capabilities and achieve sustainable improvement across the enterprise with next-generation manufacturing operation solution, an IOT and Work Orchestration platform that simplifies the complex by thinking and acting differently. To learn more, visit

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