Blog post

Navigating the challenges of COVID-19

We are well aware of the extraordinary and evolving challenges COVID-19 poses to our nation, businesses and personal lives. Despite economic and work disruptions, you should know that Symphony Industrial AI remains as strong as ever. Because our employees are both resilient and dedicated, we continue to serve our customers and meet the increased demand for our solution. Manufacturers find themselves needing to execute more rapidly, grow product lines, connect their supply chains and respond quickly to market changes. We’re helping them to meet these challenges today and will continue to do so well beyond this crisis.

The pandemic emphasizes the need for manufacturers to be nimble in order to respond to changes efficiently and effectively. Responding to the desperate need, one Symphony Industrial AI customer is scaling to adjust its capacity and productivity to manufacture personal protective equipment (PPE). Another customer, critical to the nation’s food supply chain, is using the Symphony Industrial AI Manufacturing Operations Solution to boost efficiencies and keep the process moving smoothly. Especially now, it is satisfying to know that what we do really makes a difference to our customers … and to their customers.

If I offer any advice to companies during these trying times, it is to turn crisis into opportunity. Be flexible and resilient. Be positive and communicate with your employees and your clients. Set the vision of how you’ll meet your goals whether or not COVID-19 has changed them. And, most importantly, let your people know you will get through this together. It’s a fast learning curve, but by being mindful and innovative, you can keep moving forward.

We’re doing things to make sure that we continue to keep the hearts and minds of our employees engaged in our business. Like many, we’re working from home and mastering the fine art of video conferencing. And our first virtual happy-hour was a big hit! The goal is to stay connected, so when life returns to the new normal, our team will be more aligned than ever.

Stay safe and stay focused. This too, will pass and we will emerge stronger than ever.

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