Blog post

COVID-19 recovery in manufacturing: The time to drive your digital agenda is now! Scalability will be critical.

The pandemic has caused our world to begin to think and act differently. The breadth of digital adoption in the way we manage business and commerce over the past few months has been dramatic, and it appears that the pace of these changes will continue. A few sobering insights from the COVID-19 pandemic is the state of digital in the supply chain and manufacturing. The lack of connectivity and visibility in the supply chain and slow progress to a digital or lights out manufacturing was exposed for most. This was evident through the depleted inventory of products on store shelves and supply rooms of critical businesses and within the supporting supply chain network itself. Manufacturers’ inability to see customer demand, increase or shift production to meet demand, keep the supply chain filled, deal with fluctuations in workforce availability, and have closer coordination with suppliers and customers were contributing factors that compounded the situation.

The need for a more connected ecosystem and digitalization of the manufacturing environment is now greater than ever.

With today’s market uncertainty, there is a need to adapt faster and, at the same time, work more efficiently by having more precise control of your manufacturing operations and supply chain. Manufacturing will need to be nimble and responsive in both business and technology to embrace this operating mindset as the new standard. Managing your complex and dynamic enterprise is no small task and requires a tightly connected enterprise. Our view of the critical components to achieve this connected enterprise is with true integration and interoperability in manufacturing and the supply chain, including:

  • Everything needs to be connected to everything in a simple and organized or standard manner.
  • Automate, choreograph and orchestrate all data from all data producers with all data consumers.
  • Empower and focus accountability of frontline engineers and operations leads.
  • Provide actionable real-time insights from operational intelligence to all key decision-makers.
  • Flexibility to support the bottom-up and top-down design of operations and processes.

Our approach at Symphony Industrial AI is to provide connectivity and visibility into your operations and supply chain within weeks by thinking differently about how you connect, extract and orchestrate all of your static and process data from all of your data producers — equipment, systems, and people — and share it with the many consumers of this data in real time. Unlike traditional monolithic or highly customized manufacturing systems, our low code platform solution blurs the lines of levels 1 through 4 by encapsulating all data producers and uses intelligent workflows to manage processes in the way you do your work, as illustrated in the graphic below.

Capturing richer contextualized information that includes the data that some refer to as “data in the white spaces” — data that includes actions, events, human interactions and status of systems that don’t talk to each other today in real-time—is critical to achieving true interoperability.

The reusability of connectors and processes allows you to replicate, scale and maintain solutions and capabilities in a standardized manner across your enterprise and into your ecosystem. This functionality ensures you have a consistent approach to how your organization gets, moves and responds to the data, whether it’s an action, event or view into performance output occurring in the day-to-day operation and execution of your business.

To deploy quickly and drive value, Symphony Industrial AI relies on basic deployment principles that sets itself apart from the traditional approaches of pure out-of-the-box or fully customized solutions to creating a digital and connected enterprise. These include:

  • Using your equipment, systems and applications — leverage past investments, no rip and replace.
  • Operations owned — empowering engineers and operations leaders to deliver real ROI.
  • Being data-centric. Focus on collection and orchestration of data and work with adherence to your terminology and business rules.
  • Automated and directed or guided work.
  • Bi-directional Edge-to-Cloud connectivity — distributed, real-time, event-driven SOA runtime and Services Bus.

The Symphony Industrial AI manufacturing operations solution goes beyond IoT and traditional monolithic systems to meet customers where they are today and focus on the areas that will drive differential ROI faster and at a lower total cost of ownership. Symphony Industrial AI addresses today’s manufacturing and supply chain needs by thinking and acting differently and simplifying how you connect and orchestrate your manufacturing operations and supply chain, both internally and externally.

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